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Multi-Tenant Certificate Management for MSPs

Turn certificate operations into a repeatable managed service without mixing customer estates or giving every engineer access to every customer.

The operational problem

Make the certificate workflow match the estate you actually run.

MSPs need more than another single-tenant certificate dashboard. They need tenant boundaries, delegated engineer access, customer-specific change processes, visibility across estates and a way to prioritise which customer needs attention first.

Multi-tenant

Keep customer estates logically separated.

Delegated

Assign engineers to the customers they actually support.

Operational

Prioritise attention, renewal failures and risk across customers.

Workflow

From visibility to a repeatable operating process.

01Create customer organisations
02Pair or onboard customer certificate estates
03Assign engineers to approved organisations
04Automate within each customer boundary
05Use customer-specific CA and deployment choices
06Review attention and reporting across the managed service
Why SSLNexus

Customer-controlled certificate operations.

SSLNexus is installed into customer infrastructure and is designed to keep certificate operations, target access and private-key custody under customer control. The platform coordinates lifecycle work without requiring the estate to be rebuilt around a vendor-hosted key store.

  • Provider-neutral certificate lifecycle management.
  • Private keys remain inside customer-controlled infrastructure.
  • Delegated operational roles instead of one all-powerful administrator model.
  • Audit history, reports and verification stay attached to the certificate lifecycle.
Questions

Common questions

Is MSP HUB a separate product?

MSP HUB is an add-on capability that extends SSLNexus with multi-tenant MSP operations.

Do all customers have to use the same CA?

No. Each customer estate can retain its own supported CA and deployment choices.

Can engineers be restricted to specific customers?

Yes. MSP operations are designed so engineers can be assigned to the organisations they are authorised to manage.

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